Donor and Volunteer FAQs

Yes. If you would like to volunteer with us and do not need your hours verified, complete the inquiry form on our Volunteer Community Outreach page and we will reach out to you. You may complete as many hours as you like, but we do not verify them. If you need verified hours, the questions below explain how our community service program works.

We offer a wide range of activities that fit your schedule and ability, including hands-on cleanup and recycling projects in your community, as well as low-impact options such as writing, photography, and social media projects. Whichever you choose, you will be contributing to a healthier environment and a stronger community.

If you need verified hours, sign up here to get started. Once you create your account, sign the volunteer agreement, and pay the administrative fee, you can begin your community service right away. If you do not need verification, complete the form on our Volunteer Community Outreach page instead.

Yes. To provide proof of community service to a court or other agency, we supervise, monitor, and verify all hours to confirm that you completed the work.

Yes. We provide a letter on our letterhead confirming your community service hours, which you can take to the party requesting verification. If additional verification is required, you will need to give us the information or documentation needed to stay in compliance. We will provide verbal verification if an agency requests it. It is your responsibility to deliver the documentation; we do not send it directly to any third party.

Verification takes real staff time and a structured system, not just a signature at the end. We complete an intake process to confirm your requirements, set up your hour tracking, and enroll you in our program. We then provide ongoing support, supervise your work, and maintain the records that confirm your service.

When you finish, we prepare official verification documents, including completion or progress letters, based on the hours you completed with us. The fee covers the time and resources needed to provide accurate, consistent, and reliable verification.

The administrative fee depends on how many hours you need to complete. It covers program intake, account setup, hour tracking, support, review of your submitted documentation, and preparation of verification letters. There are no hidden fees beyond the administrative fee you select at enrollment.

No. Our organization is committed to protecting the environment, and volunteers support that mission through real service work. Community service hours must be earned through actual service activities and verified through our tracking and review process. If the required hours are not completed, we cannot provide verification.

The administrative fee covers program administration and verification services only. Hours and letters cannot be purchased. Verification documents are issued only after the required service has been completed and verified.

Administrative fees are non-refundable because intake, setup, tracking, and verification work begins immediately. If you signed up for the wrong plan, contact us right away and we will apply your payment toward the correct plan. Refunds are considered only in limited situations, and any request must be made in writing.

We do not set a deadline, but your account may be closed if it shows no activity. If that happens, contact us and we will reinstate it.

If a court or other party requires your hours by a specific date, you are responsible for finishing in time to allow us to verify your hours and prepare your completion letter. We are not responsible for delays or missed deadlines if your hours are not completed within the time required by a third party.

No. We cannot send proof to any third party on your behalf. After you complete your hours, we provide a letter on our letterhead, and you can also request a progress report along the way. It is your responsibility to deliver that proof, and we are not liable if you do not.

Contact us and we will be happy to answer them.